NO SERVICE DECREASE

Rent Administrator Incorrectly Reduced Tenant's Rent

September 28, 2016    

Rent-stabilized tenant complained of a reduction in services because there was no lock on the entrance door to his apartment. The DRA ruled for tenant and reduced his rent. Landlord appealed and won. Landlord pointed...

Reduction in Community Room Size and Elimination of Kitchen Were Minor Conditions

August 23, 2016    

Tenants complained of a reduction in building-wide services. Tenants complained of dirty hallway carpeting, frequent elevator breakdowns, reduction in 24-hour security service, reduction in the size of the community...

Apartment Door Lock Was Working at “No Access” Inspection

July 26, 2016    

Rent-stabilized tenant complained of a reduction in services based on a broken entrance door lock and a broken air conditioner. The DRA found these to be emergency conditions and directed landlord to respond...

Refrigerator Temperature Settings Showed No Defect

June 20, 2016    

Rent-stabilized tenant complained of a reduction in services, claiming that his refrigerator wasn’t working properly. The DRA ruled against tenant, finding nothing wrong with the refrigerator. Tenant appealed...

Tenant Can't Get Tile Floor Needing Repair Replaced by Wood Flooring

March 23, 2016    

Rent-stabilized tenant complained of a reduction in service. The DRA ruled against tenant and dismissed her complaint. Tenant appealed and lost. Landlord presented an invoice showing that it had replaced kitchen...

Elevators Working Properly at Time of DHCR Inspection

January 27, 2016    

Tenants complained of a reduction in building-wide services based on interruptions in elevator service. The DRA ruled against tenants after inspection showed that the two elevators were working. Tenants appealed and...

Tenants' Complaint Regarding Janitorial Services Was Too Vague

January 26, 2016    

Tenants complained of a reduction in building-wide services. They said that the building super didn’t make needed repairs as requested and that landlord had refused to perform repairs in their apartment. They...

Discontinued TV Antenna Was Minor Condition

December 21, 2015    

Tenants complained of a reduction in apartment services, including a TV antenna and antenna jack. Landlord claimed that this wasn’t a required service. The DRA ruled for tenants and reduced their rent. Landlord...

DHCR Inspection Showed Elevators Were Working Properly

November 20, 2015    

Tenant complained of a reduction in building-wide services based on elevator service problems. The DRA ruled against tenant, finding no reduction in services. Tenant appealed and lost. The DHCR’s one-time...

Apartment Door Wasn't Defective

August 24, 2015    

Tenant complained of a reduction in services. Tenant claimed that her apartment door was defective because there were three missing “bumpers” from the apartment door frame, and there was a gap between the...

Landlord Repaired Sliding Doors at No-Access Inspection

July 22, 2015    

Tenant complained of a reduction in services based on defective and misaligned sliding doors. The DRA ruled for tenant and reduced her rent. Landlord appealed, claiming that it never received notice of tenant’s...

No Proof Floor in Danger of Collapsing

July 20, 2015    

Rent-stabilized tenant complained of a...