NO SERVICE DECREASE

Insufficient Proof Landlord Reduced Storage Space

February 23, 2015    

Rent-stabilized tenants in a cooperative building complained of a reduction in building-wide services. They claimed that landlord removed areas previously used by tenants. Landlord claimed that it provided storage...

Condition Repaired Before DRA Order Issued

January 26, 2015    

Rent-stabilized tenant complained of a reduction in services based on the floor and wall condition in the apartment bedroom. The DRA ruled against tenant since the condition had been repaired by the time of the DHCR...

Mail Delivered to Tenant's Door as Requested

January 26, 2015    

Tenant complained of a reduction in building-wide services. She claimed that door-to-door mail delivery service had been reduced. The DRA ruled against tenant, who appealed and lost. Tenant had notified landlord that...

Building Entrances and Elevator Repaired After Hurricane Sandy

October 17, 2014    

Rent-stabilized tenant complained in July 2013 of a reduction in services. He claimed that he was forced to move out of his apartment due to damage following Hurricane Sandy in October 2012. Landlord pointed out that...

No Rent Reduction for Trash Smell in Lobby

October 17, 2014    

Rent-stabilized tenant complained of a reduction in building-wide services. The DRA ruled for tenant and reduced her rent based on the finding by the DHCR's inspector that the lobby smelled of garbage. Landlord...

Broken Bathroom Floor Tiles Were Minor Condition

August 13, 2014    

Tenant complained of a reduction in services based on conditions in his bathroom. Landlord claimed that the conditions were minor and that tenant denied access for repairs. The DRA ruled for tenant and reduced his...

Landlord Never Provided Painting Service

August 13, 2014    

Rent-controlled tenant complained of a reduction in services because landlord didn't paint her apartment. The DRA ruled against tenant, who appealed and lost. Tenant argued that DHCR Fact Sheet #28 required...

Tenant Didn't Have Authorized Use of Dumbwaiter

June 15, 2014    

Rent-stabilized tenant complained of a reduction in services based on a reduction in apartment space. The DRA ruled against tenant, who appealed and lost. Tenant claimed that she had used a dumbwaiter shaft outside...

Bathroom Door Saddle Wasn't Defective

May 19, 2014    

Rent-stabilized tenant complained of a reduction in services. She complained that the bathroom door saddle was higher than the floor and created a trip hazard. The DRA ruled for tenant after inspection. Landlord...

Tenant Complained of Reduced Services Caused by Hurricane Sandy

May 19, 2014    

Rent-stabilized tenant complained of a reduction in services following Hurricane Sandy in October 2012. Tenant's building was located near the Con Edison power plant explosion that occurred during the storm....

Tenant's Complaints About Rusty Water Should Go to HPD

May 16, 2014    

Rent-stabilized tenant complained of a reduction in required services based on various conditions in his bathroom. The DRA ruled for tenant and reduced his rent. Tenant appealed, claiming that the water pressure in...

DHCR Inspected the Wrong Walls

April 15, 2014    

Rent-stabilized tenant complained of a reduction in services based on a defective kitchen...