Landlord Repaired Sliding Doors at No-Access Inspection

Tenant complained of a reduction in services based on defective and misaligned sliding doors. The DRA ruled for tenant and reduced her rent. Landlord appealed, claiming that it never received notice of tenant’s complaint. Also, tenant’s complaint was a duplicate of a claim already decided by the DHCR. The DHCR ruled for landlord. The DHCR’s records showed that a notice of transmittal of tenant’s complaint was mailed to landlord and wasn’t returned by the post office as undeliverable. But tenant had complained of the same condition in a separate DHCR complaint. In the other proceeding, landlord had appeared at the apartment for a no-access inspection and repaired the doors. The DHCR’s decision on the later, duplicate, complaint therefore was revoked.

B&B Manhattan, LLC: DHCR Adm. Rev. Docket No. CQ410026RO (5/13/15) [3-pg. doc.]