Rent Reduction Ordered Based on Defective Intercom

LVT Number: #30022

Rent-stabilized tenant complained of a decrease in services to the apartment. Tenant claimed that the intercom system wasn't functioning properly. The DRA ruled for tenant and reduced his rent. Landlord appealed and lost. Landlord argued that there was interruption in tenant's ability to communicate with the front desk since landlord had installed an auto dialer system in the building that functioned like an intercom system. This system connected to tenant's phone number directly.

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CF E 86 LLC, SME E 86 LLC, LSG E 86 LLC/CSFM E 86 Manager LLC: DHCR Adm. Rev. Docket No. GP410010RO (1/24/19) [3-pg. doc.]