RENT REDUCTION ORDERED

Removal of Public Telephones in SRO Building Was Reduction in Services

October 30, 2017    

Tenants complained of a reduction in building-wide services, claiming that building-wide security was decreased because there was no 24/7 desk coverage, visitors were no longer screened, the desk clerk stayed in a...

Stained Wood Floor and Bathroom Vent Dust Weren't Minor Conditions

October 30, 2017    

Rent-stabilized tenant complained of a reduction in services. The DRA ruled for tenant and reduced his rent based on a wooden parquet floor that was stained and worn out, as well as excessive accumulation of dust in...

DHCR Imposes Rent Reduction for Landline Costs in Connection with Key Fob Installation

September 25, 2017    

Landlord asked the DHCR for permission to modify services by replacing a traditional key system with an electronic key fob system. The DRA ruled for landlord but placed a number of conditions on its approval....

DHCR Inspector Found That Intercom System Didn't Work

August 28, 2017    

Rent-stabilized tenants complained of a reduction in building-wide services based on a defective intercom system. The DRA ruled for tenants and reduced their rents. Landlord appealed and lost. Landlord claimed that...

Landlord Removed Intercom Connection to Concierge Desk

August 27, 2017    

Rent-stabilized tenant complained of a reduction in services based on decreased intercom service. The DRA ruled for tenant and reduced his rent. Landlord appealed and lost. While tenant's complaint concerned...

Landlord Modified Intercom System Without Seeking DHCR Approval

June 27, 2017    

Sixty-six tenants complained of a reduction in building-wide services. The DRA ruled for tenants and reduced their rents. Landlord appealed and lost. The DRA found that landlord didn't file an application for a...

Landlord Didn't Prove All Apartment Conditions Were Repaired

May 30, 2017    

Rent-stabilized tenant complained of a reduction in services based on conditions in his apartment. These included a defective kitchen floor and ceiling, exposed wiring in the kitchen, leaks and stains on kitchen and...

Peeling Paint and Plaster and Cracks in Hallways Weren't Minor Conditions

May 30, 2017    

Tenant complained of a reduction in building-wide services. The DRA ruled for tenant and reduced his rent based on peeling paint conditions found in the building's common areas. Landlord appealed and lost....

Mold Remediation Was Done in Unworkmanlike Manner

April 28, 2017    

Rent-stabilized tenant complained of a reduction in services in August 2015 due to mold and mildew in the apartment and needed painting. The DRA ruled for tenant and reduced her rent. Landlord appealed and lost....

Security Guard Service at Other Building in Complex Irrelevant to Finding of Reduced Service

April 28, 2017    

Tenants complained of a reduction in building-wide services. The DRA ruled for tenants and reduced their rents. Landlord later applied for rent restoration based on a restoration of services. The DRA ruled against...

Tenant Letters Withdrawing Building-Wide Service Complaint Were Invalid

April 28, 2017    

Tenants complained of a reduction in building-wide services. The DRA ruled for tenants and reduced their rents. Landlord appealed and lost. Landlord claimed that 23 out of 27 tenants who had signed the complaint had...

Names and Apartment Numbers Missing from Tenant Mailboxes

April 26, 2017    

Tenants complained of a reduction in building-wide services. The DRA ruled for tenants and reduced their rents. Among other things, the DRA found after inspection that the building’s vestibule door wasn’t...

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