DECREASE IN BUILDING SERVICES

DHCR Rent Reduction Order Can't Be Revoked Because Tenant Moved Out

March 23, 2023    

Rent-stabilized tenant complained to the DHCR that landlord failed to provide required laundry services and storage room services at its building. The DHCR ruled for tenant and reduced her rents. Landlord then filed...

Landlord Improperly Discontinued Roof Access to Building Tenants

November 23, 2022    

Rent-controlled tenant complained to the DHCR of a reduction in building-wide services based on landlord's denial of roof access. The DRA ruled for tenant and reduced her rent. Landlord appealed and lost....

Landlord Upgraded Intercom Service without Obtaining Prior DHCR Approval

October 25, 2022    

Rent-stabilized tenants in a building complex complained of a reduction in building-wide services.  They claimed that: (1) the door/gate was broken and not sturdy; (2) the intercom hadn't been working for...

Lobby Attendant Service Was Reduced for Rent-Stabilized Tenant in Co-op Building

October 25, 2022    

Rent-stabilized tenant in a co-op building complained of a reduction in building-wide services, claiming that landlord had eliminated lobby attendant service at the building's back entrance, had locked that door...

Rent Reduction Ordered for Tenants of Entire Complex

October 24, 2022    

Rent-stabilized tenants in a building complex asked the DHCR for a rent reduction based on a decrease in building-wide services. They said there had been no elevator services in the A and D buildings since July 2021...

Removal of Rent-Stabilized Tenants' Storage Space Warranted Rent Reduction

September 26, 2022    

Tenants complained to the DHCR of a reduction in building-wide services. They said that landlord began charging fees for storage lockers when storage was previously provided free of charge as a required service for...

Tenant Needn't Give Landlord Prior Notice Before Filing Service Reduction Complaint

August 22, 2022    

Rent-stabilized tenant complained to the DHCR of a reduction in services. DHCR inspection confirmed that landlord failed to maintain the kitchen cabinet, sink, entry door frame alignment, paint and plaster in the...

Cracked Paint/Plaster Under Stairs Wasn't a Minor Condition

June 22, 2022    

Rent-stabilized tenants complained to the DHCR about a reduction in building-wide services. The DRA ruled for tenants and reduced their rents based on findings that a washing machine in the building laundry room was...

Cracked Tread Area of Building Steps Isn't a Minor Condition

June 22, 2022    

Rent-stabilized tenant complained to the DHCR of a reduction in building-wide services. The DRA ruled for tenant and reduced his rent, based on findings of defective conditions in the sidewalks, stairs to the...

Laundry Cart Service Removal Not a De Minimis Condition

July 27, 2021    

Rent-stabilized tenant complained of a reduction in several building-wide services. The DRA ruled for tenant, reduced his rent, and ordered landlord to restore services. The order was based on the DRA's finding...

DHCR Properly Reduced Rents Based on Out-of-Order Elevator

July 27, 2021    

Tenants complained to the DHCR of a reduction in building-wide services based on a number of conditions. The DRA ruled for tenants and reduced their rents solely based on a finding that the elevator leading to the...

Bubbling Paint and Plaster Conditions Weren't De Minimis

May 25, 2021    

Rent-stabilized tenants complained of a reduction in various building-wide services. The DRA ruled for tenants and reduced their rents after finding that paint and plaster weren't maintained in the hallway and...