Intercom Not Working in Some Apartments
LVT Number: #24597
Tenants complained of a reduction in building-wide services. The DRA ruled for tenants in part and reduced the rents of 15 of the 46 tenants based on a defective bell/buzzer/intercom system. Landlord appealed, claiming that it didn't receive prior letter notice of tenants' complaint. It was sent instead to prior landlord, who sold the building shortly thereafter. And the letter sent to prior landlord was signed by only one tenant.