Landlord Replaced Intercom System Without DHCR Approval

LVT Number: #30056

Rent-stabilized tenant complained of a reduction in services, based on landlord's removal of the building's intercom system. The DRA ruled for tenant and reduced his rent. Landlord appealed and lost. Landlord argued that it had installed an auto dialer system that connected to tenant's telephone. This system acted in place of the intercom system and gave tenant access to the 24-hour doorman via a direct phoneline. The doorman announced visitors to tenant through the auto dialer system.

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CF E 86 LLC, SM E 86 LLC, LSG E 86 LLC, CSFM E 86 Manager LLC: DHCR Adm. Rev. Docket No. GP410011RO (2/14/19) [2-pg. doc.]