Landlord Changed Intercom System Without Prior DHCR Approval

LVT Number: #26995

Tenants complained of a reduction in building-wide services. The DRO ruled for tenants and reduced their rents. Landlord had converted the building intercom system from a traditional system to a phone-line system without obtaining prior approval from the DHCR for modification of required services. Landlord appealed and lost. Landlord argued that tenants benefitted from the new intercom system and had frequently complained about defects in the old system that could no longer be repaired.

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Electro Concourse Associates: DHCR Adm. Rev. Docket No. DT630042RO (3/9/16) [2-pg. doc.]