Failure to Provide Janitorial Service Wasn't a Minor Condition

LVT Number: #28097

Rent-stabilized tenant complained of a reduction in building-wide services based on janitor service. Landlord answered that any conditions were corrected and that tenant had withdrawn his complaint. The DRA ruled for tenant and reduced his rent. Landlord appealed and lost. After landlord submitted a letter from tenant withdrawing the complaint, the DRA asked tenant if the complaint was resolved. Tenant then requested that the complaint continue to be processed, and DHCR inspection confirmed that janitorial services in the vestibule, lobby, and laundry room floors weren't maintained.

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410 St. Nicholas LLC: DHCR Adm. Rev. Docket No. FN410044RO (10/25/17) [3-pg. doc.]